Are You Frustrated With COMPUTER PROBLEMS But Don't Know Who You Can Trust To Fix Them Fast?

Our FREE Consumer Advisory Guide Will Arm You With 21 Revealing Questions You Should Ask Any Computer Repair Consultant Before Giving Them Access To Your Home's Critical Network And Data

If you are a home user dealing with chronic computer problems – slow computers, server going down, sudden crashes, viruses, error messages – or if you know you need to upgrade or expand your network but don’t know who you can trust to do an honest job at a fair price, then I would urge you to get and read our FREE Consumer Advisory Guide BEFORE you start looking. In reality, paying for poor or substandard support from your current IT person is more than just a drain on your pocketbook – it’s a threat to your company’s data, security, and way of life that if compromised could cost you dearly in lost data, extended downtime, and ADDITIONAL repair costs.

By Joel Gulick

Do you really Know?

Problem is, most home owners don’t really know if their IT person is doing a good job. They don’t know if they really ARE protected from viruses, hackers, and data loss and end up (unknowingly) paying for sub-standard support. How do we know? Because not a week goes by where we don’t get a ‘911 crisis call’ from a home owner with a major technical disaster that COULD have been prevented.

If your technician does not score a “yes” on every point, you could be paying for substandard support AND leave yourself wide open to a very expensive, very frustrating computer disaster. Here are a FEW of the questions you should ask:

  1.  Do they answer their phones "live" and respond to support issues wihtin 1hr or less?
  2. Do they have the ability to monitor your netwokr 24-7-365 to make sure critical security settings, virus definitions, and security patches are up-to-date and protecting you from online criminals, viruses, and hackers? Do they provide you a weekly report to show that these updates have been done?
  3. Do they INSIST on monitoring an offsite as well as an onsite backup, or are they letting you rely on outdated tape and CD backups?
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