I called was connected to Joel who said to come over and he'd take a look at my Asus laptop. I was greeted. I explained what was going on with with my laptop. Immediately Joel took a look and diagnosed and fixed. I was in and gone within 3 minutes. He also noticed that one hinge was creaking. He suggested that I take care while opening and closing. No charge. Will definitely recommend and shall return if I have a major computer problem. Thanks Joel!

Dede Mays