My college student daughter noticed a sudden rattle in her laptop. We took it to BestBuy since it was still under a protection plan, and not only did they not figure out what was wrong with it, they said they would send it off for service and it would take up to 4 weeks! So I started calling around - on a weekend - and Savannah IT saved us. They took the computer and figured out what was wrong, even though they were closed. Then they let her use it until the part came in, then replaced it in a matter of hours. Saved us buying a new computer. And they were so nice and understanding. I can't say enough good things about the service we got from Savannah IT.